Privacy Policy

Last updated: June 2026.

This Privacy Policy explains how Fermata Wellbeing (“we”, “us”) collects, uses, and shares your personal information when you visit or buy from this store. By using the site, you agree to this policy.

Information we collect

When you browse, we automatically collect device and usage data such as your IP address, browser type, pages viewed, and referring links, using cookies and similar technologies. When you place an order or contact us, we collect the information you provide, including your name, billing and shipping address, email, phone number, and order details. We don’t store full payment-card numbers; payments are handled by our payment providers.

How we use it

We use your information to process and deliver orders, communicate with you about your order and support requests, prevent fraud, comply with legal obligations, and — where permitted — send marketing you can opt out of at any time.

Who we share it with

We share information with the providers that help us run the store and fulfil orders, including our ecommerce platform (Shopify), payment processors, analytics and email providers, and our fulfilment and shipping partners. We may also disclose information where required by law. We don’t sell your personal information.

Cookies, tracking & advertising

We and our partners use cookies, pixels, and similar technologies to run the store, understand how it is used, and measure and improve our advertising. These may collect information such as your device and browser, the pages you view, and actions you take on the site — for example, items added to cart or purchases.

We work with third-party advertising and analytics providers — which may include Meta (Facebook and Instagram), Google, and TikTok — who place cookies and pixels on our site. They use this information to measure how our ads perform and to show you relevant ads on their platforms and elsewhere, sometimes called retargeting or interest-based advertising. This can involve sharing limited information with these partners, such as a hashed identifier, device data, and your activity on our site. We don’t sell your personal information for money.

You can manage cookies through your browser settings, and you can opt out of interest-based advertising through your ad-platform preferences (for example, your Meta and Google ad settings) and through industry tools such as the Digital Advertising Alliance (optout.aboutads.info) and Your Online Choices (youronlinechoices.eu). Depending on where you live, you may also have the right to opt out of targeted advertising or the “sale” or “sharing” of your personal information — to do this, email admin@fermatawellbeing.com.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, or to object to or restrict certain processing. To make a request, email admin@fermatawellbeing.com. You can unsubscribe from marketing using the link in any marketing email.

Data retention

We keep your information for as long as needed to provide the store, comply with our legal obligations, resolve disputes, and enforce our agreements.

International transfers

We and our service providers may process your information in countries other than where you live. Where we do, we take steps to keep it protected.

Contact

Questions about this policy or your data? Email admin@fermatawellbeing.com.